My Cart | Contact Us |Login |Español

Perks Points Program Terms and Conditions

Below are the Perks Points Program (“Points”) terms and conditions (“Terms”). Please read them carefully and retain them for your records. By redeeming Points, you (“You” or “User”) agree to abide by the Terms.   We reserve the right to revise and update these Terms at any time without notice.

Please note your Points expire and may be subject to certain fees. See Points Expiration below for further details.

Promotional Points Program. Points are issued exclusively in connection with a U.S.A loyalty, award or promotional program (such as customer acquisition and retention, rewarding employees, and/or customer loyalty). Points are not sold to individual consumers. You acknowledge that the Points were given to You as a reward and that no consideration, value or money has been paid by You in exchange for the Points.

Redemption Method. Points are not legal tender, have no cash value, and are not redeemable for cash unless required by applicable law. Points do not create nor infer, express or implied, a contractual relationship, an agreement, or an offer for a contract or agreement. Points can only be exchanged for those redemption options (“Redemption Options”) listed on the website address associated with the User’s loyalty, award or promotional program (“Point Site”).  Users must activate their account at the Point Site in order to view and redeem Points.  Users may apply Points toward a Redemption Option, or combination of multiple Redemption Options, of greater value than the total value of their Points by using a separate form of payment, up to $300.00, (e.g., debit card, credit card) to complete the redemption checkout process. Points are not refundable or reusable once redeemed.  Points are issued solely for loyalty, award or promotional purposes.

Redemption Process. Points are only redeemable through EnergyEarth marketing services for EnergyEarth Redemption Options in the U.S.A. Points redemptions will be processed within ten (10) business days. Most redemption selections will be delivered within 15-20 business days. If you have not received your selection after 20 business days, please contact customer service at energyearth.com. For assistance, call 1-855-884-2373. Live agent customer service is available Monday through Friday between 9:00 a.m. and 5:00 p.m. (Eastern Standard Time).

Redemption Options. Redemption Options may include energy saving products, stored value cards, or other options which may be arranged through third party merchants from time to time. If Points are redeemed for a stored value card, there may be an additional charge assessed. Redemption Options may be subject to additional specified terms and conditions as required by third party merchants. You should become familiar with all terms and conditions that apply to each Redemption Option. If you have questions concerning any additional terms of a Redemption Option, please contact customer service prior to redemption. Redemption Options are subject to change and are only available while supplies last. If a Redemption Option is discontinued, reasonable efforts will be made to offer a substitute of equivalent or better quality. EnergyEarth is not liable in any way for any services or goods You receive from a third party merchant, including without limitation, any defective goods or services, the failure of the merchant to honor the Redemption Option or the bankruptcy or other liquidation of the merchant.

Points Expiration.  Points expire on the expiration date listed at the User’s account on the Point Site, and any remaining value associated with Points are forfeited on the expiration date.  You may from time to time receive additional Points in connection with a loyalty, award or promotional program.  Your oldest Points will automatically be used first when redeemed.  If You no longer participate in or are no longer eligible to participate in the loyalty, award or promotional program that issued your Points, your Points will be immediately forfeited.

Disclaimers and Exclusions. EnergyEarth does not represent or warrant the accuracy, reliability, quality or content of any information, service or merchandise provided by the EnergyEarth service, or that the website, the EnergyEarth service or its use will be uninterrupted or free of inaccuracies or errors. EnergyEarth makes no warranties other than those made expressly in these Terms, and hereby disclaims any and all implied warranties, including without limitation, warranties of fitness for a particular purpose, merchantability and non-infringement. EnergyEarth will not be liable to You or any third party for any consequential, incidental, indirect, punitive or special damages arising out of, relating to or connected with the use of the EnergyEarth service and/or the website, based on any cause of action, even if advised of the possibility of such damages.

Miscellaneous. You agree to defend, indemnify and hold harmless EnergyEarth, its affiliates, successors and assigns, and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of the website and/or the EnergyEarth service. EnergyEarth may assign the Terms to a third party at any time without notice to You. The Terms are not assignable or transferable by You without the prior written consent of EnergyEarth. The Terms supersede all prior terms and conditions. No failure or delay by a party in exercising any right, power or privilege under the Terms will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other, or further exercise thereof or the exercise of any other such right, power, or privilege.

Governing Law. The Terms will be governed by the laws of the State of Tennessee, U.S.A., without regard to conflict of law principles. Whenever possible, each provision shall be interpreted in such a manner as to be effective and valid under applicable law, but if any provision is held to be invalid, illegal or unenforceable under any applicable law or rule, the validity, legality and enforceability of the other provisions herein will not be affected or impaired thereby. The Terms, or any portion thereof, shall be subject to applicable law and void where prohibited by law.